URVASHI PATEL INTERIORS

www.urvashipatel.com

Terms & Conditions

Last updated: 6 April 2026

These Terms and Conditions govern the use of www.urvashipatel.com and the interior design services offered by Urvashi Patel Interiors. By accessing this website or engaging our services, you agree to be bound by these terms.

Please read them carefully. If you have any questions, do not hesitate to contact us before proceeding.

1. About Us

Urvashi Patel Interiors is a residential interior design studio based in the West Midlands, United Kingdom, operating as a sole trader under the name Urvashi Patel Interiors.


2. Use of This Website

The content of this website — including all text, images, graphics, design work, and portfolio material — is the intellectual property of Urvashi Patel Interiors unless otherwise stated. Nothing on this site may be reproduced, copied, or distributed without our prior written permission.

You may use this website for personal, non-commercial purposes. You agree not to:

  • Use the site in any way that is unlawful or harmful

  • Copy or reproduce any content without permission

  • Attempt to gain unauthorised access to any part of the site or its related systems

  • Transmit any unsolicited or unauthorised advertising material

We reserve the right to withdraw or amend content on this website without notice. We do not guarantee that the site will always be available or free from errors.

3. Services

Urvashi Patel Interiors offers residential interior design services including, but not limited to: design consultations, colour consultations, space planning, e-design packages, mood board and concept design, furniture and décor sourcing, home staging consultations, and spatial wellbeing assessments.

All services are subject to availability and are confirmed in writing via a formal Letter of Agreement (LOA) before any design work commences. The LOA sets out the specific scope, fees, deliverables, timelines, and revision rounds agreed for each individual project.

We reserve the right to decline to accept any enquiry or commission at our discretion, without being required to provide a reason.

4. Quotes, Proposals and Agreements

Any price quoted prior to a signed Letter of Agreement is an estimate only and does not constitute a binding offer.

A formal written proposal will be provided following the discovery consultation. This sets out the scope of services, fees, payment terms, timelines, and revision rounds. Work will not commence until the Letter of Agreement has been signed by both parties and the deposit invoice has been paid.

Where a project scope changes after the LOA has been signed, a revised or supplementary agreement will be issued before additional work proceeds.

5. Fees and Payment

Deposit

A non-refundable deposit of 50% of the total agreed fee is required upon signing the Letter of Agreement. Work will not begin until this deposit has been received.

Final payment

The remaining balance is due prior to the delivery of final design documents unless otherwise agreed in the Letter of Agreement.

Invoices

All invoices are payable within 14 days of the invoice date unless otherwise stated. We reserve the right to pause work and withhold delivery of design files if an invoice remains unpaid beyond this period.

Late payment

We reserve the right to charge interest on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, at a rate of 8% above the Bank of England base rate.

VAT

All prices are quoted exclusive of VAT. Urvashi Patel Interiors is not currently VAT registered. Should this change, clients will be notified accordingly.

Sourcing commission

Where a sourcing service is included, a commission of 10–15% of the total supplier spend is applied. This is disclosed in the Letter of Agreement before any orders are placed.

6. Cancellation and Withdrawal

By the client

If you wish to cancel a project after the Letter of Agreement has been signed, you must notify us in writing. The non-refundable deposit will be retained. Any work completed or costs incurred beyond the deposit at the point of cancellation will be invoiced and must be paid within 14 days.

By Urvashi Patel Interiors

We reserve the right to withdraw from a project in exceptional circumstances — including, but not limited to, non-payment, conduct that makes continued collaboration impractical, or circumstances beyond our reasonable control. In such cases, we will provide written notice and invoice for all work completed to that point.

7. Revisions

The number of revision rounds included in each project is specified in the Letter of Agreement. Revisions must be submitted in writing and consolidated into a single round where possible.

Changes that materially alter the original brief — including changes to scope, scheme direction, or key design decisions — may be treated as additional work and invoiced separately. We will notify you before proceeding with any out-of-scope revisions.

8. Intellectual Property and Design Ownership

All design concepts, mood boards, visual schemes, drawings, renders, and other materials created by Urvashi Patel Interiors remain the intellectual property of the studio until all outstanding fees have been paid in full.

Upon receipt of full payment, the client is granted a non-exclusive licence to use the delivered design materials for the purposes of their home project only. This licence does not extend to commercial use, publication, or sub-licensing without our prior written consent.

We reserve the right to use images of completed projects and design work for our portfolio, website, and social media, unless you have requested otherwise in writing prior to the commencement of work.

9. Third-Party Suppliers and Sourcing

Where sourcing services are provided, we act as an agent on your behalf in placing orders with third-party suppliers. We take reasonable care in recommending quality suppliers, but we are not responsible for:

  • Delays, errors, or failures on the part of third-party suppliers

  • Damage to or defects in goods supplied by third parties

  • Price changes by suppliers after an order has been confirmed


Any guarantees, warranties, or returns are subject to the individual supplier's terms and conditions. We will assist in liaising with suppliers where issues arise, but liability remains with the supplier.

10. Limitation of Liability

Urvashi Patel Interiors carries Professional Indemnity Insurance. Within the scope of this insurance, we accept responsibility for errors or omissions directly attributable to our professional advice or design work.

We are not liable for:

  • Loss or damage arising from your reliance on information on this website, which is provided for general informational purposes only

  • Any indirect, consequential, or incidental losses arising from the use of our services

  • Decisions made by contractors, builders, or other third parties based on our design recommendations

  • Loss or damage to existing structures, furnishings, or finishes during implementation by third parties


Our total liability to you in connection with any project shall not exceed the total fees paid by you for that project.

11. Confidentiality

We treat all client information with the utmost discretion. We will not share details of your home, project, or personal circumstances with any third party except where necessary to deliver the agreed services (for example, when placing sourcing orders on your behalf).

Likewise, we ask that clients treat any proprietary design methods, pricing structures, and supplier relationships shared during a project as confidential.

12. Data Protection

We collect and process personal data in accordance with UK GDPR and the Data Protection Act 2018. Full details of how we handle your data are set out in our Privacy Policy, available at www.urvashipatel.com.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be published on this page with a revised 'last updated' date. Your continued use of this website or engagement of our services following any update constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically.

15. Contact Us

If you have any questions about these Terms and Conditions, please get in touch before engaging our services.


Urvashi Patel Interiors