URVASHI PATEL INTERIORS

www.urvashipatel.com

Privacy Policy

Last updated: 4 April 2026

This Privacy Policy explains how Urvashi Patel Interiors collects, uses, and protects your personal data. It applies to all visitors to www.urvashipatel.com and to anyone who contacts the studio directly.

Urvashi Patel Interiors is committed to handling your data with care and in full accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please take a moment to read this policy. If you have any questions, the details below will help you reach the right place.

1. Who We Are

Urvashi Patel Interiors is a residential interior design studio based in the West Midlands, United Kingdom. The studio operates as a sole trader under the name Urvashi Patel Interiors.

For the purposes of data protection law, Urvashi Patel Interiors is the data controller for any personal information collected through this website or through direct contact with the studio.

Contact details:

2. What Information We Collect

Information you provide directly

When you contact the studio — via the website enquiry form, by email, or through social media — we may collect:

  • Your name

  • Your email address

  • Your phone number, if provided

  • Your location or postcode, where relevant to a project

  • Any information you choose to share about your home, project, or design enquiry.

Information collected automatically

When you visit www.urvashipatel.com, certain technical information may be collected automatically through cookies and similar technologies, including:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Referring website (how you arrived at urvashipatel.com)

Please see Section 8 (Cookies) for more detail on how this data is used and how you can manage it.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiry and communicate with you about a potential or active project

  • To provide interior design services, consultations, and related deliverables

  • To send you a written project proposal or Letter of Agreement

  • To issue invoices and manage payments

  • To follow up after a completed project, including requesting feedback or a testimonial

  • To improve the website and better understand how visitors engage with it

  • To comply with our legal and financial obligations


We do not use your information for unsolicited marketing, and we will never sell your data to third parties.

4. Our Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. The bases we rely on are:

  • Contract: Where we are providing, or preparing to provide, interior design services to you

  • Legitimate interests: To respond to enquiries, manage client relationships, and improve our services — where these interests are not overridden by your rights

  • Legal obligation: Where we are required to retain records for tax, accounting, or other legal purposes

  • Consent: Where you have explicitly agreed to receive communications from us or to the use of non-essential cookies

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes set out in this policy.

  • Enquiry data (no project undertaken): up to 12 months

  • Project-related data (correspondence, proposals, design files): up to 7 years, in line with HMRC guidance for financial and tax records

  • Testimonials and feedback: retained indefinitely with your permission, and deleted on request


When data is no longer required, it is securely deleted or anonymised.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share limited information with trusted third parties only where necessary to deliver our services:

  • Website hosting providers (for the operation of www.urvashipatel.com)

  • Email service providers (for secure email communication)

  • Accountancy and bookkeeping tools (for invoicing and financial records)

  • Payment processors (where applicable, for processing deposits and fees)


Any third parties we work with are required to handle your data securely and in accordance with UK data protection law. We do not transfer your data outside the United Kingdom or European Economic Area without appropriate safeguards in place.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • The right to access — to request a copy of the personal data we hold about you

  • The right to rectification — to ask us to correct inaccurate or incomplete data

  • The right to erasure — to request that we delete your data, where there is no lawful reason for us to retain it

  • The right to restrict processing — to ask us to limit how we use your data in certain circumstances

  • The right to data portability — to request your data in a structured, machine-readable format

  • The right to object — to object to processing based on legitimate interests

  • The right to withdraw consent — where processing is based on your consent, you may withdraw it at any time


To exercise any of these rights, please contact us at info@urvashipatel.com. We will respond within one calendar month.


If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.

8. Cookies

Our website www.urvashipatel.com may use cookies — small text files placed on your device — to improve your experience and help us understand how visitors use the site.

Types of cookies we may use

  • Essential cookies: necessary for the website to function correctly; these cannot be disabled

  • Analytics cookies: help us understand how visitors navigate the site so we can improve it (for example, via Google Analytics)

  • Preference cookies: remember your settings and choices


Non-essential cookies are only placed on your device with your consent. You can manage or withdraw your cookie consent at any time through your browser settings or any cookie preference tool present on the site.

For more information about managing cookies, please visit www.allaboutcookies.org.

9. Third-Party Links

Our website may contain links to external websites — including Pinterest, Instagram, and other platforms we reference for inspiration or resources. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review them before sharing any personal information.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently done so, please contact us and we will delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any significant changes will be noted on this page, with the date of the most recent update shown at the top.

We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or about how your personal data is handled, please get in touch.